Need a hand? Our support team is happy to help with your account, gameplay, purchases, redemptions, or anything else.
Company Details
Operated by
CRJ Adventures LLC (doing business as “LuckStar”)
Registered office
5900 Balcones Drive Suite 100, Austin, TX 78731, USA
Website
luckstargames.com
Player Support
Live chat
Available in-app and on our website during support hours
Support hours
Monday–Friday, 9 AM–5 PM CT
For the fastest help, please include your account username (never your password) and a clear description of your question. We typically respond within 1-2 business days.
Compliance & Legal
Compliance / AML inquiries
Privacy & data requests
Compliance Officer
Justin Chatman
Responsible Gaming Help
If you or someone you know may have a gambling problem, confidential help is available 24/7 from the National Problem Gambling Helpline at 1-800-522-4700 (free and confidential). Visit our Responsible Gaming page for self-help tools and additional resources.